Extended Christmas Returns - Return by 13th January 2025
Delivery Costs
UK Shipping Costs
For orders up to the value of £75.00 Royal Mail UK Mainland (including Northern Ireland) 3-4 days £3.95
Free UK Mainland delivery on orders over £75.00
Republic of Ireland delivery time 3-7 days from £3.95. (Total shipping cost is based on location and order weight. Shipping will be calculated at checkout)
Scottish Highlands, Islands, Scilly Isles, Isle of Man delivery time 4-7 days from £3.95. (Total shipping cost is based on location and order weight. Shipping will be calculated at checkout)
European and Non-European Delivery Charges
All shipping costs for European orders and Non-European orders are based on weight and therefore shipping will be calculated at checkout!
European Countries
- 4-7 working days delivery - From £3.95 (depending on order weight)
- Calculated at checkout
Non-European Countries
- 6-10 working days delivery - From £4.95 (depending on order weight)
- Calculated at checkout
Deliveries outside of the UK may be subject to additional charges including local sales taxes, custom charges and/or import duties, of which we have no control over and therefore cannot accept liability for. If such additional charges apply, including customs clearance, they may need to be paid before your parcel is released for delivery. Unfortunately we have no control over these charges and are unable to advise on what they may be. For further information, please contact your local Tax or Customs office for details.
Ordering Information
When items are in stock, we aim to process your order within 24 hours of receipt of your order. Please allow 3-5 working days delivery time for your goods under normal circumstances. At the time you place your order, should an item be out of stock, we will contact you as soon as possible with an estimated time of delivery, or to discuss an alternative stock item. A signature will be required upon receipt of your goods as proof of delivery on larger items.
Upon shipment, an automated email will be sent to you informing you of your tracking number (if applicable). Depending on the size of your order, we will the use the following courier services. (Please use the following links to track your orders).
DPD - to track your DPD parcel please DPD Tracking
ParcelForce - to track your Parcel Force parcel please Parcelforce Tracking
Royal Mail - to track your Royal Mail Tracked parcels please Royal Mail Tracking
In the unlikely event that your goods have not been received within 10 days after placing your order, please contact us by email (sales@cherrytreecountryclothing.com) or telephone (01978 437029).